Privacy Policy and SMS Terms

Feverfew Hair Privacy Policy + SMS Terms & Conditions

Feverfew Hair ("Feverfew Hair," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when you visit our website, book appointments, purchase products, subscribe to communications, or otherwise interact with us.

This Privacy Policy explains how we collect, use, disclose, and protect your information.

INFORMATION WE COLLECT

We may collect the following categories of personal information:

• Name • Email address • Phone number • Mailing address (if provided) • Appointment and booking information • Service history and preferences • Stylist preferences • Payment and transaction information • Communications with us by phone, email, website forms, or SMS • Marketing preferences and consent records • Website usage information, including IP address, browser type, device information, and pages visited

HOW WE COLLECT INFORMATION

We collect information when you:

• Visit our website • Book an appointment online • Contact us by phone, email, or text message • Subscribe to marketing communications • Purchase products or services • Complete forms on our website • Participate in surveys, promotions, or contests • Interact with our social media accounts

HOW WE USE YOUR INFORMATION

We may use your information to:

• Schedule, confirm, modify, or cancel appointments • Provide salon services and customer support • Process payments and transactions • Communicate regarding appointments and services • Send appointment reminders • Respond to inquiries and requests

• Improve our website and customer experience • Send promotional communications when permitted by law and with your consent where required • Maintain business records • Comply with legal obligations

SHARING OF INFORMATION

We do not sell your personal information.

We may share information with:

• Appointment scheduling and booking providers • Payment processors • Website hosting providers • Email and SMS communication providers • Marketing and analytics service providers • Professional advisors, auditors, and legal counsel • Government authorities, when required by law

Service providers may only use information as necessary to perform services on our behalf.

SMS DATA PROTECTION

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties except service providers necessary to deliver SMS communications.

All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with third parties for marketing purposes.

COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to:

• Improve website functionality • Analyze website traffic • Remember user preferences • Measure marketing effectiveness

You may disable cookies through your browser settings, though some website features may not function properly.

DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

DATA RETENTION

We retain personal information only as long as necessary to:

• Provide services • Maintain business records • Comply with legal obligations • Resolve disputes • Enforce agreements

YOUR PRIVACY RIGHTS

Depending on your state of residence, you may have rights regarding your personal information, including:

• Access • Correction • Deletion • Data portability • Opt-out of certain data processing activities

To exercise applicable rights, contact us using the information below.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes become effective upon posting the updated version on our website.

CONTACT INFORMATION

Feverfew Hair Email: info@feverfewhair.com Website: https://www.feverfewhair.com/

For questions regarding this Privacy Policy, please contact us using the information above.

SMS TERMS & CONDITIONS

1. SMS PROGRAM DESCRIPTION

By opting into the Feverfew Hair SMS program, you agree to receive text messages regarding:

• Appointment confirmations • Appointment reminders • Appointment updates and cancellations • Customer service communications

• Follow-up messages related to services • Promotional offers and salon news (where separately consented to)

2. CONSENT TO RECEIVE TEXT MESSAGES

By providing your mobile phone number and opting in, you expressly consent to receive SMS messages from Feverfew Hair at the number provided.

Consent is not a condition of purchase.

3. MESSAGE FREQUENCY

Message frequency varies based on your appointments, interactions, and communication preferences.

4. MESSAGE AND DATA RATES

Message and data rates may apply according to your mobile carrier plan.

5. OPTING OUT

You may opt out at any time by replying:

STOP

After opting out, you will receive a final confirmation message and will no longer receive SMS messages unless you re-enroll.

6. HELP

For assistance, reply:

HELP

You may also contact us at:

Email: info@feverfewhair.com

7. CARRIER LIABILITY

Mobile carriers are not liable for delayed or undelivered messages.

8. ELIGIBILITY

You must be at least 18 years old or have permission from a parent or legal guardian to participate in our SMS program.

9. PRIVACY

Your use of our SMS program is subject to our Privacy Policy.

10. CHANGES TO SMS TERMS

We reserve the right to modify these SMS Terms & Conditions at any time. Updated versions will be posted on our website.

SMS DISCLOSURE

By opting in, you agree to receive recurring automated appointment and marketing text messages from Feverfew Hair. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel. Consent is not a condition of purchase.