COVID 19 Policy

To adhere to the CDC recommended limited capacity guidelines our stations are all spaced at least 6 feet away from each other and all staff is required to wear masks.  All clients are required to provide proof of vaccination by sending proof to info@feverfewhair.com.  If not vaccinated, a negative Covid test must be provided dated no more than 72 hours prior to your appointment. 

 

All stations are sanitized in between clients.  Our disinfectant takes 5 minutes. We will be using hypochlorous Acid (or HOCI). It’s stronger than bleach but food safe, low toxic, better for sensitive people and EPA Covid 19 approved.

 

We will no longer be taking payments on the premises so appointments are booked online and paid in full at booking. Any additional charges for color services and products will be charged to the credit card on file at the end of the day on the day of your service.  If you’d like to tip your stylist, their Venmo information is available to you at their station.  

 

You will not be allowed in without a mask.  If you do not have one, one will be provided for you.

 

There is hand sanitizer available at all stations and on the coffee table in the waiting area.

 

Unfortunately due to CDC guidelines there will be no beverage service available at this time.

When you arrive

Check in by replying  ‘H’ to the check in text that was sent to you and wait for your stylist in the waiting area to your left.

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Feverfew Lounge Area

Cancellation Policy

You can cancel or reschedule your appointment by texting 323-576-4640, send an email to info@feverfewhair.com or via your client profile 

 

We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required 

when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. If unpaid, this amount must be paid prior to your next scheduled appointment.

No-shows

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.

Late Arrivals

If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your stylist will then determine if there is enough time remaining to start a service. Regardless of the length of the service actually given, you will be responsible for the “full” session. Out of respect and consideration to your stylist and other clients, please plan accordingly and be on time.

 We look forward to seeing you!